Privacy Policy
Your privacy is important to us. This policy explains how we handle your data.
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Overview
AlphaLoop ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our MEV analytics platform.
We comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws. By using our services, you consent to the data practices described in this policy.
Data We Collect
Account Information
- Email address
- Username
- Password (hashed and encrypted)
- Wallet addresses (if connected)
- Subscription status and payment history
Usage Data
- MEV strategies analyzed
- Trading patterns viewed
- Dashboard preferences
- Feature usage statistics
- API usage metrics
Technical Information
- IP address
- Browser type and version
- Device information
- Operating system
- Session information
Blockchain Data
- Public wallet addresses
- Transaction history (publicly available)
- MEV bot classifications
- Trading performance metrics
How We Use Your Data
Service Provision
- Provide MEV analytics and insights
- Process subscription payments
- Deliver real-time market data
- Generate performance reports
- Provide customer support
Platform Improvement
- Enhance bot detection algorithms
- Improve data accuracy and speed
- Develop new features based on usage patterns
- Optimize platform performance
- Fix bugs and technical issues
Legal Compliance
- Comply with applicable laws and regulations
- Respond to legal requests and court orders
- Protect our rights and property
- Prevent fraud and abuse
Data Protection & Security
We implement industry-standard security measures to protect your personal information:
- Encryption: All sensitive data is encrypted at rest and in transit using AES-256 encryption
- Access Control: Strict access controls and authentication mechanisms
- Regular Audits: Security audits and vulnerability assessments
- Secure Infrastructure: Cloud infrastructure with redundancy and backup systems
- Employee Training: Regular security training for all team members
Data Breach Protocol: In the event of a data breach, we will notify affected users within 72 hours in compliance with GDPR requirements.
Your Rights Under GDPR
Under the General Data Protection Regulation (GDPR), you have the following rights:
Right to Access
Request a copy of the personal data we hold about you
Right to Rectification
Request correction of inaccurate or incomplete data
Right to Erasure
Request deletion of your personal data ("right to be forgotten")
Right to Portability
Receive your data in a structured, machine-readable format
Right to Object
Object to processing of your personal data
Right to Restrict
Request restriction of processing your personal data
To exercise any of these rights, you can:
- Access your Data Management Dashboard
- Email us at privacy@alphaloop.io
- Submit a request through your account settings
Cookies & Tracking Technologies
We use cookies and similar tracking technologies to improve your experience on our platform.
Required for platform functionality, authentication, and security. Cannot be disabled.
Remember your preferences, settings, and personalization choices.
Help us understand how you use the platform to improve our services.
Used to deliver relevant content and measure campaign effectiveness.
You can manage your cookie preferences at any time through our or by clicking the cookie icon in the footer.
Data Retention
We retain your personal data only for as long as necessary to provide our services and fulfill the purposes outlined in this policy.
After the retention period, data is either deleted or anonymized for statistical purposes.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Data Protection Officer
Email: privacy@alphaloop.io
Response time: Within 48 hours
General Inquiries
Email: support@alphaloop.io
Website: alphaloop.io
Mailing Address
AlphaLoop Technologies
Data Protection Department
[Address to be provided]
Policy Updates
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
For significant changes, we will provide more prominent notice (including email notification for registered users).